My 24" ColorEdge monitor is connected via HDMI, but the operating system only allows a resolution of 1920x1080 instead of 1920x1200. How do I get the full resolution?

Switch to the monitor's administrator menu. Select the signal selection option under optional settings and set the signal format to PC. Confirm the changes and the monitor will be restarted.

What is behind the 4K transmission methods SST (Single-Stream Transport) and MST (Multi-Stream Transport)?

MST transmits two halves of an image (right and left), each 2x2K at 30 or 60 Hz. This operating system looks at the halves of the image like separate screens as long as they are not connected to a screen by a driver or accessory software. This method is obsolete in modern 4K monitors because it can process the 4K image in full via display port 1.2. This method of transmission is called SST. In this case, the full image, i.e. the full 4K resolution, is transmitted to the monitor and displayed at 60 Hz.

What is brightness stabilization for?

Balanced brightness is crucial for brilliant color reproduction. Traditional LCD monitors need one to two hours to even out their brightness. However, even then, they are still sensitive to temperature deviations. Patented electronics regulate the backlight, depending on the model. They ensure constant brightness, regardless of the operating times and temperature.

What does "10 bit color rendering" mean?

In connection with a frame rate control (FRC) of the LCD modules, CG monitors allow for 10 bit color resolution, depending on the module. Screens can therefore display even the finest tone value gradations using a billion colors. This requires corresponding 10 bit support by the application software and graphics card.

What is the ambient light sensor/Auto EcoView for?

It measures the ambient light and automatically adjusts the brightness of the monitor to ensure that the contrast is as stable as possible. The image brightness is increased in a bright environment and it is reduced in the dark. It is also possible to control the brightness manually.

How can I see the image in portrait format when I rotate the monitor?

The screen is rotated 90° in portrait and pivot/portrait modes. This can be very helpful for image editing or text applications. You need to have a graphics board that supports 90° image rotation to be able to use this function. This is because the image does not automatically rotate along with the screen. The graphics board drivers of renowned graphics boards already include this function, which means that no additional software from EIZO or other third-party providers is required.

Is there a software solution to control my EIZO?

Yes, you can use ScreenManager Pro software. With this, EIZO monitors can be controlled via the USB interface. For devices with a FineContrast function, the software allows you to automatically assign a FineContrast mode to different programs. The software is a Windows application.

There may be pixel errors on LCD screens. How does EIZO deal with this?

Screens have millions of pixels, which each have a surface area of less than a hundredth of a square millimeter. These elements may have defects, which are expressed by them being constantly lit or unlit. Visibility is fundamentally dependent on the surrounding area. For example, lit elements are almost invisible in a bright environment. Each LCD screen is unique in terms of pixel errors.
To give you a clear statement about what frequency of pixel errors EIZO deems tolerable, EIZO screen models are tested according to internationally recognized standards. On average the actual levels are in fact far below the tolerances across all of the devices. LCD modules that do not meet these requirements are not used at EIZO. Depending on the model, EIZO monitors have a zero pixel error guarantee for completely illuminated sub-pixels (partial pixels ISO 9241-307). Valid: six months from the purchase date.

I cannot see the recommended resolution. What might be the problem?

This may be a problem with the graphics card driver. Please install the latest driver for your graphics card and restart the PC with the monitor.
Older graphics cards may not be able to display this resolution. In this case, you will require a new graphics card with the matching output.

What does the USB hub do?

In connection with a USB-compatible computer, the monitor acts as a hub, to which other USB-compatible peripherals can be connected.

Older EIZO models

Information on older EIZO models is available on the EIZO Global website.

Switch to EIZO Global